International Shipping

Studio Oshi is located in Israel and ship to nearly every location on the globe.
We offer flat rate international shipping prices.
Estimated distribution time for most destinations: 10-15 business days, estimated distribution time to Australia and Hong Kong: 15-20 business days.

Shipping Costs:
Shipping in Israel – 20 ILS
International shipping all destinations – 14 USD

Tracking Orders:
When your order is shipped, an email with your tracking number is automatically sent to you . The email contains a link to track your package.

Lost Orders:
It is rare that an order gets lost but if your package does not arrive within 3 weeks of shipping date, please contact us.
We appreciate your patience while waiting for the package, sometimes takes a long time if it is held in customs.

Incorrect Address:
Please make sure your address is correct. We can not be responsible for lost orders shipped for incorrect address.
If your package is returned due to incorrect address we will contact you and can ship it again upon postage payment.
If your package returned to us as unclaimed we will contact you for further information on delivery or canceling an order.

Customs:
International Customers are responsible for any and all fees and tariffs associated with Customs.

Returns:
All stamps are made here with lot of care and attention and they create clear imprint on clay, just as you see in our photos.
However, if for some reason you are not satisfied with your purchase, you have the right to return the stamps in unused and original condition within 14 days.
We want you to know that your satisfaction means everything to us.

Please contact us before dispatching.

Address for Returns:
Studio Oshi
Nir Akiva 76
D.N.Hanegev 85365
Israel

Once we have received your return stamps, we will proceed to refund or exchange them, according to your request.
*All shipping charges are not refundable.